Real challenges, tangible results.

Challenge

Co-build a digital strategy to strengthen the adoption and clarity of internal digital services across the Geneva cantonal administration, aligning the stakeholders of the four main platforms.

Activities

• Platform and journey analysis
• Qualitative interviews covering all state departments
• Consolidated study report
• Three collaborative workshops (16 participants): shared vision and roadmap
• Presentation of results to management

Challenge

Enable 40 senior managers to define the department's roadmap for the coming legislature, using playful collective-intelligence principles to drive toward the result.

Activities

• Needs analysis with the sponsors
• Design and facilitation of the 2-day workshop (40 participants)
• Phases of lessons learned, opening, convergence, consolidation and presentations
• Consolidation of results

Challenge

Co-define the specifications and implementation strategy of the Eco21 program with collective-catering stakeholders, aligning all parties and feeding the briefs for the global program.

Activities

• Mapping of partner offers and synergy opportunities
• Collaborative writing of solution sheets
• Implementation strategy and specifications recommendations
• Friction-point identification, prioritization and collaborative problem-solving

Challenge

Build and implement a 5-year omnichannel vision for the client space, identify priority directions and present the vision to management.

Activities

• Design and facilitation of three collaborative workshops (15 people)
• Design principles and key screens identification
• Key journeys to illustrate
• Support for the final management presentation

Challenge

An executive management team wanted a collaborative approach to define the year's OGSM and align strategically.

Activities

• Needs and stakes analysis
• Workshop design and facilitation (16 participants)
• Full-day facilitation focused on the final result
• Results consolidation

Challenge

Create the first draft of a global CRM migration roadmap, aligning 15 stakeholders across project team, business and IT executives, and raise awareness of agile project methods.

Activities

• Workshop design with program leads, including an agile-methods sequence
• Full-day facilitation (15 participants)
• Results consolidation

Challenge

Strategic support for merging and restructuring three Data Science teams (25 people): collecting and aligning needs and missions, co-creating a vision of the future structure.

Activities

• Design and facilitation of an off-site alignment day
• Definition of the key directions for a successful merger
• 3-month team support around the chosen directions

Challenge

Build, through collective intelligence, a project portfolio carrying a five-year vision for the finance department, aligning executive managers around a shared direction.

Activities

• Co-design of two workshop days
• Co-facilitation of the workshops
• Stakeholder validation and alignment on the current vision
• Collaborative selection of the project portfolio

Challenge

Provide a pragmatic, simplified frame for innovation and Design Thinking that could be deployed quickly, and train staff to apply the methods autonomously in their own departments.

Activities

• Training over two half-days (16 people)
• Templates and guides creation
• List of potential pilot projects
• Participants presented results to management